Contact information
We're a small, founder-led brand and we genuinely care about every order and every customer. Whether you have a question about your order, a sizing query, or just want to say hello — we're here.
We typically respond within 24–48 hours on business days. We appreciate your patience.
How to Reach Us
|
Channel |
Where to Find Us |
Best For |
|
|
support@tatvaforsoul.com |
Order issues, returns, refunds, detailed queries |
|
|
+91 7838527438 |
Quick questions, order tracking, COD queries |
|
Instagram DM |
@tatvaforsoul |
Design feedback, collabs, general chat |
|
Contact Form |
tatvaforsoul.com/pages/contact |
Any query — we'll reply to your email |
Email is the best channel for anything that needs a paper trail — order disputes, return requests, refund follow-ups, or detailed product queries.
Email: support@tatvaforsoul.com
• Share your order number in the subject line for faster resolution.
• Attach photos if you're writing about a damaged or incorrect product.
• We respond within 24–48 hours on business days.
For quick questions, order tracking updates, or COD-related queries, WhatsApp is the fastest way to reach us.
WhatsApp: +91 7838527438
• Available on WhatsApp Business — you may receive an automated greeting first.
• For order queries, please share your order number in your first message.
• We respond within 24–48 hours. WhatsApp is not a 24/7 live chat.
Please do not share sensitive payment information (card numbers, OTPs) over WhatsApp. We will never ask for these.
Instagram DM
Reach us on Instagram for design feedback, collaboration enquiries, or just to share your TatvaforSoul photos with us. We love seeing our products in the wild.
Instagram: @tatvaforsoul
• For order-related issues, please use email or WhatsApp — Instagram DMs may be slower for support queries.
• Tag us in your posts and stories — we'd love to feature you.
Contact Form
Prefer to write to us directly from the website? Use our contact form and we'll reply to your email within 24–48 hours.
Contact Form: tatvaforsoul.com/pages/contact
• Fill in your name, email, order number (if applicable), and your message.
• Please check your spam/junk folder if you don't hear from us within 48 hours.
When Contacting Us About an Order
To help us resolve your query as quickly as possible, please have the following ready:
• Your order number (found in your confirmation email)
• The email address used to place the order
• A clear description of your issue
• Photos, if your query is about a damaged, defective, or incorrect product
The more detail you share upfront, the faster we can help — we want to get it sorted for you in one go.
Response Times
|
Query Type |
Expected Response |
Resolution Time |
|
General queries |
Within 24–48 hours |
Same day response |
|
Order tracking |
Within 24–48 hours |
Same day response |
|
Return / exchange request |
Within 48 hours |
2–5 business days |
|
Refund queries |
Within 48 hours |
5–7 business days |
|
Damaged / wrong product |
Within 24–48 hours |
Replacement in 5–7 days |
TatvaforSoul is a brand operated by SUNTRACK TRADERS. GST No: 06AAGPM2811B1ZC.Registered in India
TatvaforSoul — Wear Your Truth 🌿
tatvaforsoul.com